What a WhatsApp QR code does
A WhatsApp QR code opens a chat with your number when scanned, so customers can message you without saving your contact first. You can also pre-fill the first message, for example “Hi, I'd like to book a table”, which saves typing and tells you why they got in touch.
How it works
The code contains a standard WhatsApp link in the form https://wa.me/<number>, optionally followed by ?text= and the encoded message. Scanning it opens WhatsApp (or WhatsApp Web on a computer) with the conversation ready to start.
Get the number format right
This is the most common reason a WhatsApp code fails. The number must be written in full international format, digits only:
- Start with the country code, for example 91 for India or 1 for the US and Canada.
- Do not include a plus sign, spaces, dashes or brackets.
- Drop any leading zero from the local number.
Example: the Indian mobile number 98765 43210 becomes 919876543210.
Write a useful pre-filled message
Keep it short and specific to where the code appears. A poster for an event might say “Hi, I'd like to register for the workshop”; a product label might say “Hi, I need help with my order”. Using a different message per placement lets you see which one a customer scanned. Customers can still edit the text before sending.
Where it works well
- Shop windows and counters, for enquiries and orders.
- Flyers and posters for local services such as tutors, salons and repairs.
- Product packaging, for customer support.
- Business cards, next to a phone number.
Test and keep it professional
Scan the finished code with a phone that does not have your number saved and make sure the right chat opens. If you use a personal number, remember that anyone who scans the code can message you, so consider a separate WhatsApp Business number for public use. Create yours with the QRinst generator and check print quality with the QR checker.
More guides
- What size should a printed QR code be?
- How to make a Wi-Fi QR code guests can scan to connect
- QR code not scanning? 9 common causes and fixes
- How to make a QR code menu for your restaurant
- How to put a vCard QR code on your business card
- Static vs dynamic QR codes: which one should you use?
- Are QR codes safe? How to spot and avoid malicious codes